In this phase you will analyze and document the results, outcomes and impact of your incentivized competition. You will evaluate avenues for remaining engaged with your solvers as well as and next steps for high-potential solutions, whether moving them into an "accelerator" or exploring other channels for transitioning prize solutions to procurement.
Share Best Practices and Results
The prizes and challenges community of practice is heavily influenced by best practices shared within the community. There is currently no commercial "book of knowledge" for prizes and challenges, as one might find in the field of project management. Case studies, lessons learned and captured results are critical to advancing state-of-the-art challenge design and execution. These experiences, in turn, are fed back into the toolkit to make the experience base broadly accessible. Write up your lessons as a case study and share them with this toolkit and with the federal Challenges and Prizes Community of Practice.
The great practices and results you've documented won't share themselves. Make sure to set up briefings with leadership at your agency to share the results of your challenge. Share with them what you learned about the process for conducting a challenge within your agency and make concrete recommendations for how the process could be improved for people that follow you.
Share your results within your industry by putting in proposals to speak on panels. Consider publishing pieces on your results in appropriate trade magazines and publications.
By designing and implementing challenges, challenge managers will have a great deal of knowledge to share with each other. The Challenge.gov program brings these innovators together for peer learning in order to accelerate the advancement of prize design practice. Consider volunteering to present at a quarterly in-person meeting about your lessons learned. If you gained knowledge in a specific niche area or had remarkable success in a portion of your challenge, also consider conducting a webinar for the federal community through Challenge.gov to share what you've learned.
An easy way to address some knowledge management issues is simply to make anything you can available publicly. This toolkit is a great place to add specific resources from the conduct of your challenge. It is also an opportunity to share a case study that adds your insights from conducting a challenge of your type to the general knowledge of the federal community.
Challenge.gov brought together 20 experienced practitioners in public-sector prizes from across government to offer advice and guidance to fellow federal employees looking to design and execute prizes through the Mentor Network. Launched in October 2015, the program is making connections between agencies, facilitating the sharing of information and creating partnerships and cross-agency collaborations. The mentorship program is crucial to facilitating the understanding of prize strategy and its utility in government. It is also necessary to help the Challenge.gov team meet a growing demand for guidance as more federal agencies adopt the prize practice. Mentors participate on a voluntary basis for a one-year term, and only with their organization's approval. These are not dedicated resources, and their organizations' priorities take precedence.
You have rewarded your winners and have come up with ways to keep your new community of solvers engaged. You also want to keep the momentum going among your team members and partner organizations. Acknowledge the work of all those who helped to make your challenge a success. Tell the story of their efforts and the impact they had on the outcome of your challenge. This will encourage continued engagement among your internal teams, partners and the larger federal community devoted to using challenges to address critical issues in government. It also builds a foundation for continued support for future crowdsourcing projects.